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ABOUT CENTRE

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW i8 Roadster

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BMW/MINI Technician

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Service Advisor (Full-Time)

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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BMW/MINI Technician

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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BMW i3 Service Inclusive

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BMW Approved Used Cars

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Where Next?

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Blackburn Car Retailer Scoops National Award

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ROAD TAX CHANGES 01/04/2017

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Paul Bowker

Chief Executive
  • Years in the company

Chris Eccles

Managing Director
  • Years in the company

Darren Thomason

Finance Director
  • Years in the company

Stewart Rose

Service Manager
  • Years in the company

Richard Mander

Used Car Sales Manager
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

From Purchasing to sorting the issue we had everyone has been amazing.

Service

No hassle

Service

Post delivery vanity mirror issue dealt with quickly and efficiently

Service

They are 100% focused on making sure the customer is happy with their service and their communication on issues is excellent.

Service

Great dealing with professional organisation.Nice comfortable waiting area with coffee, WiFi etc.

Service

Sorted goodwill payment for replacement of seat back. Leather had split at the bottom. Good level of service all staff very efficient.

Service

It would have been 5 stars but for one little niggle. Why does a service engineer have to change the whole configuration of the driving seat when he only has to drive from the car park to the workshop and back?

Service

Advised me what was happening at each stage of the proces

Service

Always first class service. I also bought another new one while I was there.

Service

The person dealing with the service maintained absolute communication

Service

Appointment made quickly , member of staff readily available, I was kept informed during the visit

Service

Gave me a time and stuck to it

Service

Very helpful. I was not kept waiting at all. A courtesy car was available and they phones when the car was ready to collect. They also checked that I was happy to have tyres changed.

Service

Team are knowledgeable focused and do not pressure sales on customers. I felt confident in our choice and that's why despite having other showrooms closer I choose to travel to see Matt and Bowker

Service

Delighted with the overall result. One snag only, that the online condition report identified the tyre depth on the Summer grade tyres, rather than the Winter tyres. It would have been helpful to confirm tyre depth on both types.

Service

I was made very welcome. The facilities are excellent (despite being refurbished at the moment)

Service

Chris was spot on, no complaints.

Service

The service I received was friendly and professional and I’m very satisfied with the repairs they did on my BMW

Service

Collection of the vehicle on time, all work completed and car returned on time in a very clean condition. All staff involved thoroughly polite and competent. Checked arrangements before and follow-up by phone before and after.

Service

excellent communication prior to service and usual VG reception and courtesy vehicle provided.

Service

No complaints at all

Service

car was picked up from my home, job done then cleaned and returned same day

Service

I was disappointed when my car had not been collected on time. It was collected later but it then there was a problem with the programming. This meant an overnight stay. A mini was left outside my house during this time, but I couldn't use it.

Service

Nothing to fault

Service

attentive customer service

Service

Quick attention, attentive response from service staff - and a coffee while we waited. However £70 to clean a windscreen washer bottle seemed expensive!

Service

Arranging it was straight forward. I was welcomed promptly the job was done in the time advised and the car was clean when I picked it up.

Service

AS I said previously what they offer suits me, they do make you feel valued.

Service

I am completely satisfied with the service experience

Service

Very good service but took slightly longer than it should have done.

Service

All staff that I dealt with from the service team to the BMW genius were very helpful and patient with me. For James nothing was too much trouble.

Service

As above plus car serviced and cleaned to a high standard.

Service

Only a slight hiccup on my latest visit, a longer waiting period than anticipated due to a back log in the cleaning and washing process, otherwise faultless.

Service

Service manager excellent.

Service

Rang me as soon as it was completeCleaned

Service

Because the Dealership did more than I had asked for when in for service. Two bulbs had been replaced under warranty and the vehicle washed and cleaned.

Service

Everything was done exactly as I had expected

Service

Really liked the video walkthrough of the car! Brilliant feature.

Service

Staff have always gone out of their way to be obliging

Service

Very good dealership with matching customer service

Service

One of the main reasons we buy our cars here is that the service is second to none.

Service

I had a small problem with my car, the service I received was exceptional, the problem was dealt with in a timely manner staff communicated throughout the process. My car was collected and delivered to my house and I was given a courtesy car

Service

quality of service provided at reasonable cost - coffee isn't bad !!

Service

Car was not washed inside or outside

Service

Always helpful, always prepared to go above and beyond

Service

Whilst my car was in the garage for a service A ladder fell against it causing damage, this meant it had to be sent to a body shop to be repaired. I was without my car from it initially going in for a service to be returned for 10 days

Service

Very happy with the service and the use of a loan car.

Service

Overall good standard

Service

Good service and easy to deal with.

Service

Everything was done as expected

Service

I know that parts and labour cost what they cost and also that BMWs are not the cheapest cars to buy and run! But for what is in effect an oil change service it felt expensive.

Service

When we arrived we were kept waiting for over 30 minutes . How long we would have been kept waiting if I hadn't complained at the delay is anybody's guess.

Service

Efficient service

Service

Extremely satisfied with the level of service but slightly annoyed at being charged over £50 for certain items NOT covered on The Service Plan. Quiet concerned as to what ‘hidden extras’ may crop up in the future

Service

Easy and straightforward - as it should be

Service

Thorough on time, professional approach- like the video also.

Service

Service done within 1.5 hours while I waited in nice area with coffee and papers

Service

Have service them there for years. They are very good at what they do. Very well trained staff too.

Service

I was called at 14.44 to say the car was ready for collection.I drove from Preston and finally arrived at 15.35.Was told the car was still being vacuumed. It wasn't ready until 16.20.That really irked me.

Service

The personal car video information and telephone calls made the whole experience a pleasure and never a chore

Service

I put this down to Lex who I dealt with. He was very professional and helpful. Guide me through the paperwork on completion and made the whole process easy

Service

Again, couldn't do enough to help.

Service

STill making squicking noise.

Service

The person who has delt with my warranty issues was Very professional in addressing and resolving the problem.

Service

I could get an appointment at short notice (ish) The problem was diagnosed quickly and repaired with available parts the same day. This is not eh case with some other manufacturers.

Service

Absolutely the best customer service I've experienced.

Service

Fit me in at short noticeFriendly and helpful team

Service

Prompt

Service

Video gives full review of my car

Service

Very easy and helpful staff

Service

Service staff knowledge outstanding, no problems with booking, courtesy car ,collection of car and all work carried out by professional staff. Booking staff delightful to deal with in all areas

Service

Everything went smoothly, apart from on my side !

Service

Service team are brilliant!

Service

The service went very smoothly but do remain perplexed as to why it is now on screen saying another service is due in 6000 miles or 10 months

Service

The staff were very helpful and completed the service in good time and returned the car clean and tidy.

Service

I just can't fault Bowker BMW.

Sales

Everything was perfect, no quarrels from me.

Sales

Totally satisfied with every aspect of my purchase.

Sales

The purchase was a great experience but the delivery date i was given was not upheld and my car was delivered a month late.

Sales

great product

Sales

Very friendly staff who made you welcome and assured us that we were getting a great deal. The only problem we had was with the hand held card machine when making the payment balance, the transaction failed but our bank said otherwise!

Sales

No issues

Sales

James has been great with this and several other BMW purchases

Sales

The vehicle was sourced, prepared and delivered without a hitch.

Sales

This is the 5th car from Bowker Blackburn. The staff are polite, helpful, knowledgeable and always offer a package to suit me. I have spoken with other dealers and they don't even call you back when they agree to do so.

Sales

All paperwork ready, not too pushy sales people, friendly but professional. Also not too pushy with own financial products such as GAP insurance unlike other dealers such as JLR

Sales

The experience was painless, with everything going as it was supposed to.

Sales

"Trim Designation Deletion" did not get put on my order even after I requested it, I was promised they would be removed before collection and they weren't. The car was just outside with demo cars and used cars with nothing to signify it as a new car.

Sales

It is always a pleasure to visit the show room. To be able to view the cars on display without someone standing over you. To see the well displayed vehicles, so that one can walk round to make your careful choice.

Sales

Personnel professionalism.

Sales

Salesman very patient and knowledgeable . Made to feel extremely welcome

Sales

As above, an easy decision when dealing with an experienced operator who focused on your needs. The hand over was equally smooth, with the finance details dispensed quickly and efficiently, followed by an introduction to the vehicle.