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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW & MINI Parts Advisor

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Service Advisor (Full-Time) - Bowker Blackburn BMW & MINI

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ACCIDENT? IT’S YOUR CALL.

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Bowker Motor Group is keeping Community moving

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BMW/MINI Technician

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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BMW Approved Used Cars

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Where Next?

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Blackburn Car Retailer Scoops National Award

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Darren Thomason

Finance Director

Stewart Rose

Service Manager

Richard Mander

Used Car Sales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Good after sales care

Service

Very organized

Service

Service staff are friendly and helpful. Chris and Andrew are always very competent

Service

Problem with car not resolved. Not possible to talk to someone who could give meaningful answers to questions.

Service

The team were approachable and managed to fit me in without much notice at all

Service

Painless & prompt

Service

Thorough check up given and eager to answer any of my queries.

Service

Excellent customer care and service

Service

Vehicle booked in at a time to suit and completed by the time required. Returned clean and vacuumed. Taken through work completed when I went to collect.

Service

The repair was carried out to time & the car delivered back in a clean condition.

Service

Staff have gone the extra mile to ensure satisfaction

Service

I always am.

Service

My car had been called in for a software update two to be exact this was a little bit baffling to myself as I'd only had the car a few weeks having said that I didn't expect these updates to take as long as they did with no charge for the latter.

Service

No complaints whatsoever .

Service

Bowker Blackburn have always been professional, polite, friendly and easy to do business with.

Service

The car has had a service and various warranty issues delt with plus first MOT.service department have always been very friendly and helpful .

Service

Job completed on time and within the allotted time frame, friendly and accommodating staff.

Service

There have been a number of failures which has resulted in me incurring avoidable costs. These have been discussed with the service manager.

Service

Everything was easy and the staff were very helpful

Service

See answer to question 1.

Service

For reason mentioned above

Service

Polite efficient service

Service

Parts took 2 weeks and hire car changes took too much time. Rob in service is an excellent communicator keeping me up to date.

Service

Fast, friendly and efficient service.

Service

The process was seamless and the staff are very customer focussed.

Service

Again, Great service... Would have liked a BMW as a courtesy car and not a mini though!

Service

Always well treated by service department.

Service

From booking my car in, to picking it up everyone is extremely professional and courteous.

Service

excellent customer service

Service

Friendly staff. Good customer service

Service

Everthing done on time

Service

Very comfortable waiting area with excellent facilities and a faultless service experience

Service

Staff friendly, kept informed of progress on work including delays due to having to order addtl. parts.

Service

Melvin was very helpful and kept me up to date on the progress of the car

Service

I had a query on the cost of some new tyres and the staff dealt with it excellently.

Service

Kept in the information loop and all work completed within agreed time frame

Service

Friendly staff helpfull

Service

The overall experience with Bowker is professional and every thing is explained

Service

Following a serious operation, the car was collected, all work completed and returned home, the service team were exellent in all respects.

Service

good communication and resolution

Service

very helpful, explained everything in detail and good communication through the whole process of dropping car off and collecting.

Service

Car picked up serviced and MOT,d cleaned and returned efficiently and we'll.

Service

When i got my car home after a service and two tyres being fit. They left the old weights on the offside wheel and the weights on the nearside fell off and they damaged my caliper.

Service

Service was good but not happy that the vehicle needed such major repair after 12 months

Service

So friendly

Service

Again, I wasn’t called back twice despite leaving messages and my car wasn’t cleaned when it went in for it’s MOT. I understand the staff might not have been available but this is the service you offer so it will wasn’t really acceptable.

Service

always look after me in every possible way

Service

The car was collected and I was contacted and informed of the cost prior to service being carried out. MOT and service undertaken and completed.

Service

as above

Service

Everything ran so smooth.

Service

Exceptional, if Chris Cameron hadn't mentioned the Accident Exchange Service I would not have had my car repaired, he dealt with the matter within hours. I am very thankful too him

Service

Well planned and managed and detailed explanation nof works and car status, including a really useful video report.

Service

The cost was ok especially as they valet the car in the price everyone was pleasant and helpful

Service

Fast efficient service, friendly staff who make the customer feel important.

Service

They did exactly what they said they were going to do, when they said they were going to do it.

Service

As always Bower, picked up my car and delivered back to my work place, resulting in no affect or inconvenience to my day. They rang through the day to advise if any issues.

Service

Good efficient service

Service

nothing to fault.

Service

Because I was completely satisfied

Service

Professional, thorough and reliable, as always.

Service

Service was easily arranged and carried out in the timescale promised. Loan vehicle was made available whilst the car was being serviced.

Service

See above!

Service

Consistent expert service provided

Service

Very happy as annoying noise was repaired

Service

Service was good

Service

Speed and efficiency

Service

efficient - but not quite perfect with building work going on and no real attempt to present business as usual.Reception area and customer refreshment area was in need of tidying and was not to the usual standard of a BMW dealership

Service

Picking up my car and delivering back the same day is very convenient. The reports and video provided are excellent and understandable even to a motor numpty like me

Service

Kept informed throughout

Sales

The sales assistant Lynn was a delight to do business like with.

Sales

Used Bowker Blackburn on 5 previous occasions and always been happy with them

Sales

There was a major delay of over 2 weeks for delivery of my car, this had nothing to do with the BMW centre in question, it was the fault of BMW in Germany. The centre did absolutely everything they could to make that issue as smooth as possible

Sales

I couldn't fault it in anyway despite the fact the showroom was also under refurb, this had no impact on us

Sales

Just a great experience all round :)!

Sales

Blackburn Bowker was by far the friendliest dealer I visited and spared no effort to meet my requirements and I got a really good deal.

Sales

great salesman

Sales

Having already been an existing "OLD" customer it was done , dusted and delivered without any fuss or complications..!

Sales

The whole process was a positive and all staff went out of their way to help

Sales

Kept to their promise in every way

Sales

Yes very happy indeed. The whole process was very smooth and James was very easy to talk to and get in contact with whenever I needed to talk to him.

Sales

Have bought my last 7 cars from this dealership and have been completely satisfied. My last 4 purchases have been through Lynne Crompton who was excellent

Sales

Mark the salesman was very professional;and made the whole experience very easy

Sales

All staff were perfect throughout

Sales

Smooth, stress free process

Sales

We agreed a delivery date at time of purchase, which was less than two weeks after purchase, & I left the garage on schedule in my new car. I was kept up to date with with developments & received a video highlighting my new car the day before collect

Sales

We have always had a good relationship with the BMW centre we used. Always very helpful and nothing is ever too much trouble

Sales

Just alround excellent service??

Sales

James Keogh sales man excellent does not push a true professional. Fianance man so helpful not complicated

Sales

Mark Hayes was excellent, he was very good with product knowledge which enabled me to buy with confidence. He was polite and helpful from start to finish.