Loading...

ABOUT CENTRE

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

Impress with the new BMW Shadow Edition

Read

The BMW Lower Emissions Allowance.

Read

BMW/MINI Technician

Read

Tyre Technician

Read

Motorcycle Technician (Full-time)

Read

Blackburn BMW and MINI Centre Service Manager is The Best in the Country

Read

BMW i3 Service Inclusive

Read

BMW Approved Used Cars

Read

Blackburn Motability Event - 6 December 2016.

Read

Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

Read

BMW & MINI Motability Awareness Day

Read

Blackburn College Students Win Car They Brought Back to Life

Read

BMW Connected – now a one stop shop for personal digital mobility

Read

WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR AUGUST BANK HOLIDAY.

Read

The new BMW 740e and 740Le xDrive.

Read

BMW/MINI Technician

Read

National Lifetime Achievement Award for Bowker BMW Service Engineer

Read

BOWKER BMW & MINI. BIG MOBILITY DAY.

Read

THE NEW BMW M3 30 JAHRE LIMITED EDITION

Read

New BMW Individual Exterior Paint Programme for the i8

Read

Bowker Blackburn - 10th Anniversary Event

Read

Taking Hired or Leased Vehicles Abroad

Read

The BMW Individual 7 Series THE NEXT 100 YEARS

Read

BMW/MINI Technician

Read

Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

Read

BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

Read

Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

Read

THE NEXT 100 YEARS

Read

Blackburn BMW i Test Drive Event

Read

The Bowker BMW Become Electric Breakfast

Read

The new BMW M760Li xDrive V12

Read

The new limited edition BMW i8 Protonic Red Edition

Read

Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

Read

THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

Read

Preston2Munich

Read

Preston2Munich Challenge

Read

International Engine of the Year 2015

Read

The new BMW M2

Read

SMALL FLEET? BIG NEEDS?

Read

BMW Concept M4 GTS.

Read

BMW 3.0 CSL Hommage R: The perfect fusion of driver and machine

Read

LIFE BEGINS AT 40.

Read

BMW SWEET CHARIOT STUDIO INVITES RUGBY FANS TO SHOW THEIR SUPPORT FOR ENGLAND

Read

Stewart Registers 30 Years Service with Blackburn BMW Centre With an Eye on the Future

Read

FUNCTIONALITY NEVER LOOKED SO GOOD.

Read

Blackburn College hosted Motor Show at new £5.5million RATH centre

Read

Bowker BMW signs collaboration deal with Blackburn College

Read

BMW 2 Series Gran Tourer Launch - 6 June

Read

BMW i Event on 28 May 2015.

Read

RIBBLE VALLEY RIDE CYCLE SPORTIVE – SUNDAY 14 JUNE 2015.

Read

The Hive Blackburn and Darwen Business Awards - Sponsor Announcement

Read

Oakhill targets more community involvement and regional glory in 2015 after Bowker donation

Read

Keeping your BMW Environmentally Friendly - The AdBlue® solution.

Read

See BMW’s Most Expensive Paint in the Flesh!

Read

Top Tips for Winter Driving.

Read

Bowker Motor Group Confirms Further Preston Expansion.

Read

Power play: The new BMW X5 M and new BMW X6 M.

Read

Bowker Accident Management

Read

THE NEW BMW 2 SERIES CONVERTIBLE.

Read

Where Next?

Read

BMW XDRIVE.

Read

Blackburn Car Retailer Scoops National Award

Read

ROAD TAX CHANGES 01/04/2017

Read

The BMW i3 94Ah wins 2017 World Urban Car Award.

Read

Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Darren Thomason

Finance Director

Stewart Rose

Service Manager

Richard Mander

Used Car Sales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As above. Great service from both the engineer who I took for a drive to show the fault to the service advisor team. Big improvement has been made as I have been less than happy previously

Service

Service provided

Service

Good service

Service

All the services engineers I spoke to were great and knew there stuff however the main person I spoke to was frankly rude. She never offered me a drink or anything, she didn't know what she was talking about. Should be a 1, but the others were great

Service

Vehicle collection process was slow as the desk was understaffed whilst salesman stood around. Once an advisor saw me the service was very good. Valet of the car was poor. The car problem has hopefully now been solved but has taken 3 visits.

Service

Good comms and friendly staff

Service

See above - I shan't use Bowkers (or any other BMW main dealers) again once the vehicle is out of warranty, too expensive and too keen to find faults! The cost of BMW parts is excessive and the recommended labour costs are simply extortionate.

Service

My car always receives a thorough examination whilst at Bowker letting me know of any work that may need doing in the future and the staff are always friendly and welcoming.

Service

Everything happened as it should and in a timely manner, there was a comfortable area to wait in

Service

Friendly and efficient staff

Service

Car was dropped by BMW Emergency, I understand they're busy, but I need replacement car for repair time, they inform me TOO LATE about car progress and wanted to return a hired car ASAP. They said, I could on my own extend hire car. Double Diagnosis.

Service

Very disappointed by Bowker as they charged me for a tyre which never got fitted, I only came to realise this when the car notified me of tyre pressure loss. On checking my tyre I found the exact same problem which was reported the week before.

Service

Received a videos which explained what they had done and what needed doing.The only downside was the free wash and vac, don't like that they use a auto car wash. I always thought that the car was hand washed.

Service

As above - professional, friendly and personal pressure free service.

Service

Sally and the team kept me informed at all stages of the issues with my vehicle.

Service

Rectified my issue quickly

Service

The appointment time was changed at the last minute to 2 hours later due to a breakdown in communication at the dealer

Service

Very satisfied

Service

I just had my car booked in for a pre holiday check to make sure all is ok before a touring holiday to Scotland all ok and car returned to me all washed and cleaned inside super service.

Service

Work completed within stated time.

Service

As above.

Service

They did what was required to the vihecle.and prompt pick up .

Service

I was dealt with in a speedy efficient manner

Service

Quality service

Service

The personnel are friendly; the work is carried out as scheduled; the rest area is pleasant and the cars are enticing!

Service

I brought my car in for a noise like a whirring noise. I was told that it was from the tyre's so l let them replace the rear tyres at a cost of £624.00 although they were not ready for replacing. This didn't solve the problem. I still have the noi

Service

Although it took several visits to resolve my tyre problems the staff were always helpful and clear and concise in their advice.

Service

Same as prev

Service

Booked car in oil n filter service waited three hours,went to pay bmw technician was unable to put more oil in engine seemed to thi k it was bit low on reading told me to drive it some miles & take reading on dash . Please read box below

Service

As above Feel sure everything is right with my vehicle

Service

Extremely happy with the service given from the friendly staff.

Service

Initial visit resulted in incorrect tyres being fitted. Good service recovery but required a second visit

Service

The car was repaired to like new again.

Service

very good service

Service

Totally satisfied

Service

Great service. Always helpfull. Andrew Skinner and the rest of the Bowker Blackburn staff have been Excellent.

Service

Hassle free, friendly, efficient.

Service

Everyone very helpful, especially Danny. We were fitted in quickly and transport was arranged to get us home.

Service

Because in my experience, Bowker Blackburn have always provided the best customer service I have ever received. Constantly going above and beyond and with a smile too ??

Service

Service was very good. The issue got sorted. Waiting area was very comfortable

Service

very efficient

Service

if you say you compare prices then do that, don't leave it to customers to contest.

Service

All went smoothly

Service

Was very satisfied for 3 days till oil warning coming up on the M6 saying I needed to stop and put 1 litre of oil in. Looked under the car and noticed oil drops from the back of the engine on the under tray. Put litre of oil in and limped home.

Service

All the information I was given was incorrect,I dealt with 6 different people,nobody call you back

Service

issues getting car booked in . arguing that a service/work not due when it clearly was

Service

Bowker allow me to have my car serviced at a time to suit me. They quote for all work beforehand so costs are clear. Also, loved the video summary that they sent me on completion.

Service

Managed to fit me in without prior notice and inspected problem and actioned to resolve same

Service

repairs extremely expensive

Service

fantastic personal service

Service

Very good service

Service

First class service all round from Bowker Blackburn.

Service

Superb customer service from the moment of arrival. Regular updates on the progress of repair and very efficient return of my car.

Service

Air conditioning system must have failed during warranty period, although this did not become apparent until first activated, 3 weeks after warranty expired. Although covered by extended warranty, I had to pay £250 excess.

Service

I was asked to bring the car back in on saterday to rectify the issue with the service history not being recorded on i drive. I felt i was fobbed off as they did not know what to do.continued in next box.

Service

reception awaiting my arrivalno waitingprovided with complimentary drink/newspaperfully informed re progressservice completed in time specified

Service

The way your staff treat its customers An EXELLENT first impression

Service

Only informed of 1 recall job, which would take 2 hours. Actually 2 jobs, which took all day.

Service

Good communication

Service

Courtesy car supplied no waiting time kept informed throughout the day

Service

All work was completed efficiently and to a high standard.

Service

I requested investigation into some scratches on the bodywork The service admin person took some photos to pass on to the bodywork specialists . It has been 10 days with no response. I will arrange to take my vehicle to an independent bodywork specia

Service

As previous comments

Sales

mostly ok. i was told i would have a choice of reg plates but the rep forgot. also i had to go back twice for the satnav to be activated.

Sales

I was kept updated on the delivery date and when I had a short gap between my previous car and new one the dealer provided a courtesy car. Over and above my expectations.

Sales

On first arriving at the BMW centre you feel you are about to enjoy a special experience. The forecourt is immaculate and the standand is set. A warm welcome is received from reception staff and refreshments are available. Sales team are attentive.

Sales

Quick and easy vehicle collection. Very happy with car.

Sales

Delivery has been delayed.

Sales

The delivery date was off by a few weeks so I was left car-less for around 7 weeks. I realise this isn't the dealer's fault but it was still a very awkward period.

Sales

Friendly and approachable sales staff. All queries answered and acted upon.

Sales

Cannot fault the servicfy

Sales

Lynn kept me update at each stage of the purchase

Sales

The sales person Russell Karr was very friendly and helpful, a credit to the company

Sales

Excellent sales person, outstanding personal service

Sales

EVERYTHING WAS EXPLAINED IN DETAIL AND ALL MY QUESTIONS ANSWERED REGARDING THE PURCHASE