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ABOUT CENTRE

Find out more about what we do and our team.

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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BMW i3 Service Inclusive

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BMW Approved Used Cars

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Blackburn Motability Event - 6 December 2016.

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR AUGUST BANK HOLIDAY.

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The new BMW 740e and 740Le xDrive.

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BMW/MINI Technician

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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BOWKER BMW & MINI. BIG MOBILITY DAY.

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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BMW/MINI Technician

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at the 2016 Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The Bowker BMW Become Electric Breakfast

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Preston2Munich

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Preston2Munich Challenge

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International Engine of the Year 2015

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The new BMW M2

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SMALL FLEET? BIG NEEDS?

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BMW Concept M4 GTS.

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BMW 3.0 CSL Hommage R: The perfect fusion of driver and machine

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LIFE BEGINS AT 40.

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BMW SWEET CHARIOT STUDIO INVITES RUGBY FANS TO SHOW THEIR SUPPORT FOR ENGLAND

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Stewart Registers 30 Years Service with Blackburn BMW Centre With an Eye on the Future

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FUNCTIONALITY NEVER LOOKED SO GOOD.

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Blackburn College hosted Motor Show at new £5.5million RATH centre

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Bowker BMW signs collaboration deal with Blackburn College

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BMW 2 Series Gran Tourer Launch - 6 June

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BMW i Event on 28 May 2015.

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RIBBLE VALLEY RIDE CYCLE SPORTIVE – SUNDAY 14 JUNE 2015.

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The Hive Blackburn and Darwen Business Awards - Sponsor Announcement

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Oakhill targets more community involvement and regional glory in 2015 after Bowker donation

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Keeping your BMW Environmentally Friendly - The AdBlue® solution.

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See BMW’s Most Expensive Paint in the Flesh!

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Top Tips for Winter Driving.

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Bowker Motor Group Confirms Further Preston Expansion.

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Power play: The new BMW X5 M and new BMW X6 M.

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Bowker Accident Management

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THE NEW BMW 2 SERIES CONVERTIBLE.

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BMW APPROVED USED CARS.

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Where Next?

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BMW XDRIVE.

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BMW/MINI Technician

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Blackburn Car Retailer Scoops National Award

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ROAD TAX CHANGES 01/04/2017

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Service Advisor (Full-Time) - Bowker Blackburn BMW

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Weekend BMW Receptionist

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Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Darren Thomason

Finance Director

Stewart Rose

Service Manager

Richard Mander

Used Car Sales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent, quick turn around

Service

Everyone who dealt with me was thoroughly professional.

Service

Everything was fine. Service, price, timing was perfect.

Service

Repair completed promptly on arrival.Nice reception area to pass the time in and offered refreshments on a number of occasions.

Service

Good communication from start to finish with people who explained he complete procedure .

Service

Helpful, professional and timely service - everything one would expect from a BMW dealer. Hence completely satisfied.

Service

Exceptionally helpful, efficient, and pleasant to deal with.

Service

Great service, very prompt and friendly..

Service

We all find Kelby Jackson extremely pleasant to deal with.

Service

Service was great kelby very helpful

Service

Smooth service as always

Service

professional service, quick and friendly

Service

The time taken to complete the work was exactly to the minute as I was informed when booking the vehicle in. I was also able to connect to the showrooms WiFi and work away with a delicious coffee and a biscuit. Staff were very courteous and helpful

Service

Would have been higher if the vehicle settings had not all been reset for no apparent reason. Had to readjust the driver's seat.

Service

I cannot speak too highly of the customer service especially Mick Barton who goes that extra mile to ensure everything is ok. My vehicle is important to me and I am fussy about whom I trust with it, in Bowkers it's in good knowledgeable safe hands.

Service

Nice friendly staff

Service

Vehicle requires ad blu less than 600 miles after service, brakes judder.

Service

Couldn't have been more helpful or professional.

Service

Very efficient, welcoming and polite. Nice show room with good facilities. Car was ready on time and valeted as promised.

Service

Because the service I recived was second to none

Service

Fast, efficient service. Helpful and knowledgable staff.

Service

Could not fault anything from entering the building to exiting

Service

I am always very happy with the service from the dealership - the staff, courtesy car etc 10/10. However, I am becoming completely dissatisfied with the car due to the number of issues I have had to date with the car itself 0/10. Overall 5/10.

Service

My car developed problems with the plastics on the dash board.I was impressed by the patient hearing of my problems. Bowker promptly rectified the faults and were very helpful and supportive .They are really reliable.

Service

Everything covered in time and ran me home after drop off

Service

They dealt with the issue I had on the car in a professional manner

Service

From arriving to leaving i was made to feel important and the email video I thought was brilliant.

Service

I received the service I was promised on time and at the cost I was quoted. The service was friendly and professional

Service

All aspects of service were excellent as usual. However, a piece of trim that had come away from the doorsill, left in the drivers seat footwell awaiting next service had disappeared when car returned to me. I suspect it was removed during the vac.

Service

nothing lacking

Service

Pleasant and efficient service

Service

Service from Bowker Blackburn is always friendly and professional at the same time.

Service

Work booked around my diary changes, arranged xDrive courtesy car as requested and all new what was happening.

Service

Your customer service representative Chris Cameron kept me informed about all the procedures that were required.Time and date schedules were kept.All in all a good experience.

Service

As always everything about Bowker was professional.

Service

'cos I was!!

Service

Always looked after from start to finish

Service

Great communication. The job wasn't straightforward but they kept me informed and delivered the car at my home due to the change in plans. The car was with them for 3 days rather than 1.

Service

No delays, complete attention to minor problem with car which was corrected by software update.

Service

The problems we had have been completely resolved.

Service

no complaints, it all went to plan and was kept upto date with progress. Very satisfied with the cars looks on completion of the fitting of a new rear spoiler.

Service

Friendly and helpful staff

Service

Polite attentive staff and a very satisfactory outcome.

Service

Perfect service from first contact , complete satisfaction. Kelby Jackson the service advisor was exemplary . Thank you.

Service

I get the best service possible, nothing is too much trouble.

Service

able to sort out the problem (a puncture) at short notice

Service

The staff are very professional and approachable

Service

Always happy with the service. Nearly always deal with Mick, who is excellent. Car was clean and tidy when it was returned.

Service

Staff extremely knowledgeable and supportive.Car picked up and returned as promised.Service call when job done with appropriate information regarding work done, costs etc

Service

Excellent throughout

Service

Costs were not explained, I was then over charged on the invoice which was only pointed out to me when a challenge the cost, the invoice also had items itemised that didn't make any sense just number's??

Service

every thing was on time as explained.

Service

I couldn't find anything wrong with any aspect of the experience.

Service

Great staff.Friendly service

Service

I had the wrong tyres fitted to my car. I requested what I wanted fitted but had different ones fitted and not told. I was charged for the ones I wanted fitted but had the cheaper version fitted

Service

Arranged appointment for set time, arrived on time yet over 1 hour to change 2 tyres. BMW are trying to price match competitors and need to meet the service of others such as tyres on the drive where the drive, book in, wait can be avoided.

Service

Booked a 90 minute service while you wait. Everything was exactly on time.

Service

Felt looked after, although the edge was taken off somewhat by the recommend additional items stated to be needed and the very high pricing of those options. For example, the front brakes quote over £1k, id been told £320!!

Service

Complete customer service. No other BMW garage in the North West takes this much time and attention.

Service

the service was on time and very satisfied with all your staff

Service

The customer service was excellent and the car was clean and tidy following it's time in the workshop. I dealt with Sally McAulay who was friendly and professional and should be considered a strong asset to the service team. Thanks.

Service

Friendly reception staff and service staff. Addressed my concerns and answered my queries.

Service

All work carried out satisfactory.

Service

good friendly and knowledgable service, with flexible consideration of my transportation needs during the service period.

Service

Once they appreciated it wasn't convenient for me to drop the car in Blackburn they were very helpful but until that point they struggled to understand why I felt it was difficult to get the car in for a recall service

Service

Very good service and updating of detail

Service

Staff very friendly

Service

The service staff always go that extra mile to make sure everything is understood and satisfactory. That is why I have used this dealership for the past 20 years.

Service

Great service and great value (service website price for older BMW).Very friendly helpful staff.Loved the idea of sending a video of the service detailing the problem areas.Car returned cleaned and vacuumEd.

Service

Efficient and driven by good client outcomes. Treated me very well indeed

Service

I have been dealing with Bowker Blackburn for years and with Lynn Crompton in particular. I always come away feeling valued and looked after.

Sales

Service was excellent

Sales

All went well despite a longer lead time than originally forecast. Handover was fine. Only blip was a scratch on the instrument binnacle that wasn't picked up during the PDI and tail gate difficult to shut - pending a fix on the 1st Feb 2017

Sales

Good attentive service.

Sales

Even though the delivery and handover date were delayed, I was kept up to date by my notability sales person. The actual handover today was very relaxed, straightforward and thorough.

Sales

Very friendly and efficient service from your Blackburn dealership.

Sales

Michael as always, made everything so easy and straightforward. Having the genius to show you everything about your car is a great idea too.

Sales

Easy to get the information I needed and communication was very good

Sales

Russell Kerr sold the car to us, he was very helpful and friendly and was available to contact for any questions, he also communicated through text to accommodate my being busy at work which was really helpful!

Sales

Our sales executive Andrew Holden handled the sale in a thoroughly professional manner ,which proved to be extremely enjoyable.

Sales

Your sales ex I felt totally at ease with him no pressure

Sales

great sales person (michael ducket), has never forced a sale, provides information,access to product without question. patient.