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ABOUT THE CENTRE

Find out more about what we do and our team.

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THE NEW BMW X5

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INTRODUCING… THE 8

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Lancashire Motor Group Burnley 10K

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BMW Help: Recalls

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ACCIDENT? IT’S YOUR CALL.

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Bowker Motor Group is keeping Community moving

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Where Next?

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Blackburn Car Retailer Scoops National Award

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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10K Run Sponsorship Total Bags Bowker Boss a Burnley Shirt

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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BMW Summer Event

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Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Stewart Rose

Service Manager

Andrew Holden

New Car Sales Executive

Bimal Chohan

New Car Sales Executive

Robert Dixon

New Car Sales Executive

Jodie Sutherland

New Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Dealt with efficiently, professionally and politely by Robert Flanagan of the service department and he kept me appraised of progress on the repairs and to date they have appeared to have rectified the fault

Service

Friendly, experienced in what they are selling.

Service

Seamless service and a very friendly experience

Service

The service and warranty repair work was done quickly and a new courtesy car was given

Service

Exellent , no issues at all

Service

Vehicle was repaired 1st time

Service

The dealership is fine The service advisor I dealt with is excellent

Service

Quality service.

Service

Excellent dealership. Always good, prompt service, a comfortable waiting area and friendly members of staff.

Service

I have no complaints at all

Service

Everything completed as promised

Service

From the service adviser to completion everything was fine

Service

Very efficient and informative, felt like personal service

Service

Still don't think you need to be escorted to the service desks

Service

All the staff I dealt with were professional and customer focused. A special mention to Neil Parker in the Service department who went out of his way to be helpful and provided a first class service.

Service

From start to finish was fully looked after

Service

Every detail is thought about and as a customer I felt "special"

Service

Very easy and straightforward, initially booking in, waiting facilities and job completion.

Service

The staff were efficient and friendly. I would have given full marks but the service countdown on the car's computer was not reset, otherwise very good

Service

I was kept informed of progress regarding the work being undertaken on my vehicle. The courtesy car provided was also of a high standard.

Service

Quick Taken home and picked u by taxi. Video health check. Everything explained in detail and a personal contact

Service

Easy to book and check my car in. Waited for car in nice comfortable area

Service

Excellent service

Service

Staff great ... And approachable with questions and ready with information.

Service

Having spent a whole day occupying my time to find out there was a an alert in yellow on the screen (not previously showing)when switching off the engine on arriving home was to say the least inconvenient. I had to call BMW assistance.

Service

You did the job required

Service

Friendly staff and an easy process

Service

Staff were very informative about my car and knew promptly when it was ready

Service

Job done quickly and efficiently with hire car sorted for duration. Kept updated Expensive though

Service

Helpful, responsive to my needs, and fair in dealing with discovered puncture repair

Service

Generally very helpful and friendly staff. Communication could have been better with myself and Enterprise cars. I felt at times that it was I managing the situation rather than BMW Assist.

Service

Bowker are brilliant at Customer Service. Neil is very helpful and has looked after me in a very professional manner.

Service

Could'nt get a better service

Service

Very happy with the service. The service manager could not have been more helpful to me and was able to fit me in, and lend me a car for the day. This was the first time I had used this dealer, and I will definitely use them again.

Service

Minor improvements to service received would have elicited a 5 star score, estimate for time of service was not completely accurate, complimentary wash was somewhat superficial, interior untouched unlike previous experience.

Service

Poor customer service

Service

I was dealt with in a professional and courteous manner

Service

Too many calls to get the car booked in.

Service

always satisfied

Service

See previous answer. I couldn't get Williams in Bolton(much more convenient and from where I bought the car), to budge on waiting. Generally I'm disappointed with the inflexibility of Williams.

Service

I am very satisfied with the service experience.

Service

Booked in for the m5 running in service. Talked me though the work required. Provided a good courtesy car which I always enjoy. All work done to plan to the price agreed. Excellent

Service

Pleasant staff. Helpful.

Service

Again all they were concerned about was getting paid

Service

Easy to do business with. Friendly and professional service. Always explain any work needing immediate or future attention.

Service

Excellent service from Rob Flanaghan in the service department. Very helpful.

Service

New sales staff very customer focused

Service

I would rate that at higher than 80%. As nothing is perfect I cannot award 100% but would not quibble at 90% or so.

Service

Sales process was smooth and efficient. After sales was disappointing

Service

Kept updated of the cars progress. No worries.

Service

As above

Service

excellent communication

Service

No issues excellent service from Jordon and all involved.

Service

Confidence inspiring approach to the issues presented to them.

Service

Bowker BMW are always keen to resolve issues and are always courteous and professional

Service

Everything carried out satisfactorily.

Service

Polite courteous knowledgeable and treat you like a human being

Service

Whole experience was, and always has been, first class, service staff have been exceptional in dealing with me, going the extra mile and keeping me informed. As I always wait on site the items provide in the waiting area are first class.

Service

Lack of updates on when my car was ready I had to constantly contact them

Service

As above May also add.. so helpful with my cars problem, and kept me posted about everything

Service

Jodie was great - helpful and friendly - without too much sales-pitch

Sales

Great services for a mobility car

Sales

Very helpful and friendly

Sales

Nice dealership, nice people

Sales

My salesman Robert Dixon is the best. The lady who sold me insurance also a credit.