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ABOUT THE CENTRE

Find out more about what we do and our team.

Latest News & Events

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THE NEW BMW X5

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INTRODUCING… THE 8

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Lancashire Motor Group Burnley 10K

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BMW Help: Recalls

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ACCIDENT? IT’S YOUR CALL.

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Bowker Motor Group is keeping Community moving

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Where Next?

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Blackburn Car Retailer Scoops National Award

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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10K Run Sponsorship Total Bags Bowker Boss a Burnley Shirt

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THE BMW M140i.

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THE BMW 1 SERIES.

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BMW Connected Drive.

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BMW Genius

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Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Stewart Rose

Service Manager

Andrew Holden

New Car Sales Executive

Bimal Chohan

New Car Sales Executive

Robert Dixon

New Car Sales Executive

Jodie Sutherland

New Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Job done quickly and efficiently with hire car sorted for duration. Kept updated Expensive though

Service

Bowker are brilliant at Customer Service. Neil is very helpful and has looked after me in a very professional manner.

Service

Helpful, responsive to my needs, and fair in dealing with discovered puncture repair

Service

Generally very helpful and friendly staff. Communication could have been better with myself and Enterprise cars. I felt at times that it was I managing the situation rather than BMW Assist.

Service

Could'nt get a better service

Service

Very happy with the service. The service manager could not have been more helpful to me and was able to fit me in, and lend me a car for the day. This was the first time I had used this dealer, and I will definitely use them again.

Service

Minor improvements to service received would have elicited a 5 star score, estimate for time of service was not completely accurate, complimentary wash was somewhat superficial, interior untouched unlike previous experience.

Service

Poor customer service

Service

I was dealt with in a professional and courteous manner

Service

always satisfied

Service

Too many calls to get the car booked in.

Service

Booked in for the m5 running in service. Talked me though the work required. Provided a good courtesy car which I always enjoy. All work done to plan to the price agreed. Excellent

Service

I am very satisfied with the service experience.

Service

See previous answer. I couldn't get Williams in Bolton(much more convenient and from where I bought the car), to budge on waiting. Generally I'm disappointed with the inflexibility of Williams.

Service

Pleasant staff. Helpful.

Service

Again all they were concerned about was getting paid

Service

Excellent service from Rob Flanaghan in the service department. Very helpful.

Service

New sales staff very customer focused

Service

Easy to do business with. Friendly and professional service. Always explain any work needing immediate or future attention.

Service

Sales process was smooth and efficient. After sales was disappointing

Service

I would rate that at higher than 80%. As nothing is perfect I cannot award 100% but would not quibble at 90% or so.

Service

Kept updated of the cars progress. No worries.

Service

As above

Service

No issues excellent service from Jordon and all involved.

Service

Confidence inspiring approach to the issues presented to them.

Service

Everything carried out satisfactorily.

Service

Polite courteous knowledgeable and treat you like a human being

Service

Whole experience was, and always has been, first class, service staff have been exceptional in dealing with me, going the extra mile and keeping me informed. As I always wait on site the items provide in the waiting area are first class.

Service

Lack of updates on when my car was ready I had to constantly contact them

Service

As above May also add.. so helpful with my cars problem, and kept me posted about everything

Service

long drive from my house to Blackburn, Bolton is closer but I find the customer service at Blackburn is professional, Neil is the go to person for me and while I have a bmw he will stay that way (please don't leave)

Service

No problems encountered and all seemed to be dealt with in a professional manner

Service

Fast and super service

Service

Good support from staff

Service

My complaint has not been resolved

Service

Staff are always helpful and welcoming

Service

The work was carried out and to my complete satisfaction

Service

Great service from start to finish. Professional dealing with Andrew Skinner and Robert.

Service

Amused that you suggested work to the cost of over £1200 when only a tyre and brake fluid replacement was essential. Worried that you were going to replace the damaged winter tyre with a summer tyre which would be dangerous on slippery surfaces.

Service

Car collected and returned at promised times. Very friendly staff member and car returned washed and vacuumed. Bowker's service has always been exemplary.

Service

I WAS TOLD MY TWO FRONT ALLOYS WERE BUCKLED AND I COULD HAVE TWO NEW ONES FOR ALMOST £1,500. TODAY I HAVE TAKEN MY CAR TO AN INDEPENDENT TYRE / WHEEL SUPPLIER WHO CHECKED BOTH WHEELS AND TOLD ME BOTH WHEELS WERE FINE!

Service

Although I did have issues with the service given initially, after a meeting with the service Manager issue was quickly resolved so i was a happy customer.

Service

Robert Dixon made the experience extremely easy and he went the extra mile to help convince me

Service

Everything just as I wished for.

Service

Most but not all problems on the car solved. The Bluetooth is still and issue and both the exterior and interior could have been cleaned far more thoroughly. The boot and the windows hadn't been touched.

Service

Everything was good as usual

Service

Everything is just so 5 ??

Service

Mick Barton and Jordan were brilliant

Service

A green report on all aspects of my service but I had a minor chip on my car; should have been identified. The car check couldn't be done because my car was dirty according to the video; really? Feedback on collection was dismissed re the above

Service

Everything was organised smoothly

Service

as always....... Good Service

Service

No reason i just feel that is a fair score

Service

Told one price over the phone only to be told a different one at the garage.

Service

Staff facilities were excellent , especially Scott Taylor

Sales

I was satisfied due to the fact I had a car to exchange and they agreed to my asking price and I got the new car I wanted but had to wait 5 weeks as normal

Sales

Friendly staff We were invited to an event which unfortunately we couldn't attend but it was nice to be asked Refreshments provided They were able to meet all of my requirements and offer me a great deal

Sales

I absolutely love my new car, it is gorgeous to drive

Sales

Easy to talk to staff. No undue pressure. Good coffee!!

Sales

Part exchange price good, allowing test drive then placing sales process.

Sales

Bimal was my primary point of contact at Bowker and while very new to the dealership was very responsive to my questions and keen to get to a good deal.

Sales

This is my 3rd new BMW from Bowker Blackburn. They work hard to understand what the customer wants and do their utmost to achieve it.

Sales

All elements of the process were professional, friendly and customer focused

Sales

Bowker were amazing from start to finish

Sales

extremely helpful staff all round

Sales

Attention to detail matters to me. I requested that the front bumper was not drilled to mount the number plate but it was. On the day of collection, there was a chip in the paint on one of the door handles. I would have expected this to be PDI.

Sales

From the first day I met Robert Dixon, the whole new car purchase was dream. He made everything about buying my car a pleasure, well looked after and informed on all things regarding the new car and my X4 I was returning. Very helpful guy!