OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
202 ratings and 69 comments received in the last 90 days.
12 September 2021
As they where very accommodating
11 September 2021
Treated very well and felt valued.
19 August 2021
Andy in Motability is absolutely AMAZING & so enthusiastic and passionate about his job & customers !!! A real asset to your company , few and far between people like him these days .
14 August 2021
Whilst the semiconductor shortages significantly delayed delivery of my new vehicle, Bowker BMW kept me informed of progress (or lack thereof) and following delivery provided me with a short lesson in driving my new, unfamiliar, automatic car.
20 July 2021
Completely satisfied, all the staff I met were both friendly and helpful, an absolute pleasure to be there
13 July 2021
Extremely satisfied, even with covid restrictions.
11 July 2021
Our sales advisor was excellent throughout. Communication on the arrival etc was helpful
09 July 2021
Dealt with Bimal before and he is excellent at his job
14 September 2021
My thanks to Kurt Chadwick for looking after my car. From now on I would like only him to take care of my car whenever I bring it in.
13 September 2021
The work was carried out promptly
13 September 2021
was kept well informed
12 September 2021
Great communication. Melvin was superb, easy to talk to on the phone and a little service video provided aswell.
12 September 2021
Very quick hassle free experience.
12 September 2021
The whole process was explained and executed really well
10 September 2021
Friendly and efficient . a happy experience
07 September 2021
appointment easy and quick to make . Car was ready as predicted and the check report was useful for planning future maintenance.
05 September 2021
Service engineer reported by video and shows you all around your vehicle to let you know if there are any problems so you can see for yourself. You are greeted and spoken to very politely which is very reassuring.
05 September 2021
Good service
13 September 2021
A professional car dealership that delivers an outstanding service.