OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
214 ratings and 145 comments received in the last 90 days.
05 February 2026
Kennie was very helpful throughout the process of sourcing the vehicle, providing paperwork ahead of collection day and was prepared with the paperwork on collection day. Kennie ran through the working of the vehicle with me.
29 January 2026
Very happy the the service received from start to finish.
28 January 2026
I was completely satisfied, there was no pushy salesman techniques involved. I found Mark Heys (salesman) very helpful and knowledgeable. There was no problem taking my chosen model out for an extended test drive. I never felt pressured afterwards.
20 January 2026
Rob Dixon is a very genuine, efficient and helpful salesman, who goes over and above what is expected of him
24 December 2025
Smooth hand over and kept inform throughout the process. Craig the manager was fantastic too in dealing and getting the deal sorted that was right for me.
16 December 2025
From start to finish the service provided at Bowker has been excellent. All the staff were helpful but in particular Rob Dixon was brilliant to deal with and took a great deal of time and effort to find a car that was what I was looking for
16 December 2025
Absolute delight from start to finish. No pushy techniques. Real nice knowledgeable sales person in Robert Dixon, who was a pleasure to deal with and is a credit to Bowkers.
08 December 2025
Nothing was too much trouble. All my queries were answered promptly and fully.
03 December 2025
I felt respected as a potential customer.
11 February 2026
Polite, Professional, Knowledgeable members of staff. Clean and Comfortable surroundings. Customer focussed dealership.
10 February 2026
Minimal waiting time to see a member of the service team and the work was completed slightly faster than forecasted. The car had been nicely valeted before being returned to me. The waiting area is well stocked with refreshments and a pleasant enviro
10 February 2026
Looked after me and my car
07 February 2026
Kieran Foode was my Service Advisor. He kept me updated throughout, called me when he said he would, and answered any queries I had. He was excellent and quite the contract to the service I have received in the past at another dealership.
06 February 2026
Exceptional service as you be expected
05 February 2026
I was disappointed with the service experience as it didn't meet my expectations. I had three tasks: recall work, an annual service and a car MOT.
05 February 2026
I had to wait 30 minutes to get my loan car. This made me late for work. The person dealing with me apologised but that was about it.
04 February 2026
Great communication, helpful staff
04 February 2026
Kieran organised and arranged for my car recall regarding the starter motor quickly and efficiently at a time convenient for me
04 February 2026
Good service, quick to complete and good communication
FIND Bowker Blackburn BMW
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
11 February 2026
Rob, Olivia and Seb were all great and have looked after me from start to finish. They worked really hard to help, had excellent product knowledge and went above and beyond for both me and my son, which is very much appreciated.