OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
214 ratings and 117 comments received in the last 90 days.
04 July 2025
Very happy, we were early for our pick up and even though Damian was running late because of his previous handover he was still very attentive and sorry for keeping us waiting
01 July 2025
Everything was done and ready for me to just enjoy my new car
24 June 2025
We have changed dealers from Williams to Bowker and bought 2 brand new cars in the last 12 months. From initial discussions through to ordering and collection the experience has been nothing short of fantastic from the entire team.
16 June 2025
Friendly service from start to finish.
11 May 2025
Very pleases with the experience and assistance provided
24 April 2025
Great service, this is my third car from Rob and Seb.
24 April 2025
All staff were great. Welcoming and friendly. Couldn't do enough to help. Particularly Craig Stevenson, Seb Gwizdek and Damian Gosciewicz
13 July 2025
I have always found staff and service very good. Specifically Andrew Skinner. First rate service.
13 July 2025
Work completed in time and good updates throughout
13 July 2025
My service rep
11 July 2025
Really happy! My car was ready in just over 90 minutes and I was able to sit and wait in the lovely waiting area.
10 July 2025
Very satisfied as always from the service experience here
09 July 2025
Easy,no hassles
09 July 2025
As above dealt with courteously and and warmly
07 July 2025
Good service
07 July 2025
Attention to detail and observation of work required
07 July 2025
Excellent prompt service and superb communication
08 July 2025
Very good on purchase day very good on collection day , updates between march and July not so good, traded my car in paid the difference outright but got no paperwork to say bought car and no receipt for balance.