OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 129 comments received in the last 90 days.
19 May 2026
Great salesman - Mark Heys, Bowker Blackburn
17 May 2026
Olivia was patient and professional throughout the purchase of our new car. She kept us up to date with changes and delivery dates.
14 May 2026
Damien was extremely helpful and always available when I had questions etc.
24 April 2026
Everything was very smooth. Rob was very helpful his service was excellent
12 April 2026
Perfect example of how to treat people correctly. Perfect experience of the handover.
16 March 2026
Good service and was kept well informed of the delivery and purchase of my vehicle, although dash cam was not fitted on collection of my car.
31 May 2026
Had a drivetrain warning light, rang up and was asked to bring the car in that morning, left the car with you and at 4pm had a call to say car was fixed, fantastic service, absolutely faultless.
29 May 2026
Craig was very helpful and made the process easy
29 May 2026
Service was very fast and efficient and Kieran in service made it even more efficient
28 May 2026
Helpful and friendly staff, prompt updates and easy to contact.
28 May 2026
Staff especially Craig he's sion were Amazing
27 May 2026
Great customer servicd
27 May 2026
Great professional people as you would expect from BMW. I personally trust the mechanic who serviced my car and feel safe knowing his skills will keep both my car and myself safe.
27 May 2026
job done on time and staff very good
27 May 2026
Very efficient throughout from Reception to completion; kept well informed about progress; endless refreshments available; timings well-kept; high standard of valeting (Danny); knowledgeable staff.
27 May 2026
Very satisfied
FIND Bowker Blackburn BMW
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
Address
- Trident Park, Trident Way, Blackburn, Lancashire, BB1 3NU
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:CLOSED
- Sun:CLOSED
Phone
- 01254 274444
Blackburn as well as surrounding areas including Burnley, Chorley, Accrington and Darwen
27 May 2026
Happy to help and very friendly and young girl who helped me set the car up was a bag of knowledge