OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
123 ratings and 45 comments received in the last 90 days.
07 June 2022
Andrew was attentive and extremely knowledgeable. There was no pressure at any point. The Dealership was a nice place to shop.
23 May 2022
Very knowledgeable, patient and happy to make sure that everything is explained to our satisfaction. Eager to please and wanting to make sure that we get the maximum benefit from all the features that the car has to offer.
15 May 2022
Your salesman, Sam Dobie,was extremely pleasant and knowledgeable. The process was smooth and pleasureable.
09 May 2022
Made to feel welcome and well looked after
06 May 2022
Really nice people and easy connection
02 May 2022
Sales staff always available to answer any queries and keep you upto date.
28 April 2022
Excellent customer service throughout
23 April 2022
Andrew Holden the Sales Representative was extremely helpful and informative throughout the whole process , he made the whole experience easy and pleasurable
11 April 2022
Quick responses
10 June 2022
Excellent service to replace 2 tyres. Free good quality coffee whilst I waited. Washed and vacuumed footwells. Special thanks to the person who cleaned the car and put the perfect stripes on my mats.
09 June 2022
Quick and sold me a decent local service plan which saved me a little money
05 June 2022
Everything made easy all the way through
03 June 2022
Nothing too much trouble
30 May 2022
Very easy and efficient, loan car was great. Surprised that the periodic 'check tyre pressures' reminder came up just a couple days after the service check, thought that would be the most basic check in the garage.
27 May 2022
Good service
26 May 2022
The staff, in conjunction with BMW, were fantastic resolving the issue for me.
25 May 2022
Everything done to a good standard
23 May 2022
Service and overall experience is great
22 May 2022
Rob, has been superb to deal with. Polite, helpful, he listened to my concerns was reassuring, friendly and knowledgeable. He arranged a discount on work and pre-empted requirements in advance for prices on work and need for a courtesy car.
09 June 2022
Sam Dobie was a delight to deal with and has a great nature about him