The service is always second to none because every time I visit the showroom the agents know exactly what I require and get it done for me as quick as they can.

The Service Rep was rude and since my complaint I have heard nothing

Fantastic service with a smile

The team are fantastic, and good value for money. Big thank you to Melvin for going above and beyond, and waiting after hours for me to collect.

I'm being honest!

Excellent customer service.

Every aspect of the process was explained in advance and any remedial necessities highlighted and timeframe requirements advised. All the staff really care about my vehicle and I am treated exceptionally well.

Repaired the first fault ok but never checked for any other faults and one occurred that could have got me killed

I was seen to as soon as I walked into the show room

Great service.

Everything done and carried out as requested without delay or problems

Issues with Tracker from Trackstar, not Bowker Blackburn's fault, but affects the overall experience

Oil service carried out ok but the car wash was poor. The lower part of the sills and bumpers were still dirty as well as parts of the wheels.

Everything sorted out and a car provided whilst my car in.

Repairs carried out in reasonable time whilst I waited

Nothing to fault excellent

Car was inn for a new front tyre.Not fitted correctly keeps losing Air have to pump up weekly

Overall very happy with service experience, sometimes have to wait a while for an update re repairs etc but overall happy.

Car was booked in date and time. Service was carried out while waited on site. Clear explanation of work to be carried out and procedure.

Rob is so good

It's always a pleasure dealing with Bowkers.

Had to contact after purchase of vehicle on a few occasions always been given excellent customer service. Staff lovely to deal with.

Car was returned spotless and in agreed time

I think the service was very good but disagree that fuel additives and ad blue should be an extra charge on a premium vehicle with a service pack included

Service ok , this was a service coupled with a recall you had asked for , because of this recall I was told you refused to pick up my car for the service, something you have done for the past 10 years , this was an inconvenience for me

Very professional and friendly staff

Our salesman Rob Dixon did everything for us from assisting in 'designing' our new 3 series to replace the 5 series we were returning. We downsized without losing the level of specification we were used to, Rob sold us a car that suited us!

I kept my previous Bmw for over six years because I heard Bmw were realising a front wheel drive model ,on the test drive I had made my mind up to purchase as soon as I was on the road ,satisfied

Purely the salesman (Mark Heys)

With the exception of the wrong car being delivered Bowker always kept us informed

BMW Bowker at Blackburn have been brilliant, in particular the sales person, Jodie Sutherland