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ABOUT THE CENTRE

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THE BMW X3 M SPORT.

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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Lancashire Motor Group Burnley 10K

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BMW Help: Recalls

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ACCIDENT? IT’S YOUR CALL.

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Bowker Motor Group is keeping Community moving

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BMW/MINI Technician

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Blackburn BMW and MINI Centre Service Manager is The Best in the Country

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Blackburn Car Dealership Ultimatum Inspires Accrington Football Challenge Match Charity Fundraiser

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BMW & MINI Motability Awareness Day

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Blackburn College Students Win Car They Brought Back to Life

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BMW Connected – now a one stop shop for personal digital mobility

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The new BMW 740e and 740Le xDrive.

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National Lifetime Achievement Award for Bowker BMW Service Engineer

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THE NEW BMW M3 30 JAHRE LIMITED EDITION

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New BMW Individual Exterior Paint Programme for the i8

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Bowker Blackburn - 10th Anniversary Event

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Taking Hired or Leased Vehicles Abroad

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The BMW Individual 7 Series THE NEXT 100 YEARS

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Two million vehicles sold: The BMW 5 Series is the world’s most successful business car.

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BMW – Honoured Marque at Goodwood Festival of Speed

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Blackburn Car Dealerships Appoint First Directors of Fun to Target Cash Donation for Parkinson's UK

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THE NEXT 100 YEARS

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Blackburn BMW i Test Drive Event

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The new BMW M760Li xDrive V12

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The new limited edition BMW i8 Protonic Red Edition

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Lancashire BMW and MINI Centre Celebrates New UK Sales and Service Excellence High

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THE RON HILL ACCRINGTON 10KM, WHEELCHAIR RACE AND 1 MILE FUN RUN

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Where Next?

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Blackburn Car Retailer Scoops National Award

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The BMW i3 94Ah wins 2017 World Urban Car Award.

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Royal Treat for Blackburn Car Executive Celebrating National Motability Commendation

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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10K Run Sponsorship Total Bags Bowker Boss a Burnley Shirt

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Bowker Blackburn Technician

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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BMW Used Sales Executive

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Aftersales Retention Executive

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Service Advisor (Part-Time)

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Service Advisor

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Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Stewart Rose

Service Manager

Richard Mander

Used Car Sales Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All work appeared to be done to a good level. Including resolving an irritating rattle. Car was cleaned, loan car provided all achieved in a friendly and efficient manner.

Service

Highly professional from start to finish.

Service

As a single car family living in a village with limited public transport we appreciate having our car picked up from our home an then redelivered, serviced and cleaned.

Service

everything was fine

Service

Nice coffee and helpful staff

Service

It took two and a half hours to replace 2 tyres. This is too long to wait. I liked being invited into the service bay by the mechanic who showed me and explained the problem. I liked the video report sent to my mobile phone. I liked refreshments.

Service

On returning to my car, the tyre pressure indicator came on. A quick check during vehicle check would have caught this. Wasn't on when came in. Might just be coincidence.

Service

service provided on time, to schedule. pleasant waiting room. included valet service

Service

Think your service staff need a bit of customer service training. Found the initial guy very standoffish and had to wait over half an hour over the agreed time u was told to collect my car as he was busy and waved me away when I approached him.

Service

Excellent service

Service

.

Service

Every thing from start to finish was excellent

Service

Fault on Nav fixed within the day, I asked about purchasing replacement car mats as the drivers side had worn through, they explained that because the mats were in the car from new they could be changed under warranty. Excellent..

Service

Was disappointed that check of car did not involve checking tyre pressures. When I worked how to use onboard system tyres were only reading 19psi not the required 35psi (rear) and 38psi (front) as stated on tally. Under inflated tyres are dangerous

Service

I can not fault my experience at all .. it was second to none

Service

Always welcomed and excellent service

Service

Quick, efficient and quality service.

Service

faced with a potential breakdown over the Xmas period when car was needed. surprised to be offered an appointment in early Jan

Service

Again looked after during the visit.

Service

Prompt service from pleasant and helpful staff. Comfortable waiting area.

Service

Was told that could have a courtesy vehicle. Called the day before, was told there wasn’t a vehicle. So agreed my partner would drop the car off and be given a lift to work. She turned up on the day and was told vehicle ready for her but lift not?

Service

Always deliver on what they say. Great communication and transparency

Service

Friendly and attentive staff, free drinks and plenty of reading material.

Service

I always have a good experience. Now the telephone service is not the best

Service

Work completed as agreed and on time

Service

Service provided as promoted and in specified time frame.

Service

As is usually the case the always seems to drive considerably better following a service.

Service

Friendly professional serviceCannot fault them as a company - would always buy from them if I can afford BMW's

Service

Service took a little longer than anticipated but overall great service

Service

Answered any questions I had, explained what work needed doing and time frame

Service

Nothing is too much trouble

Service

Satisfied

Service

Was dealt with quickly and efficiently, was kept up to date throughout.

Service

if there was a problem with doing both jobs why was I not informed from the start? I outlined this right from the outset without any success it would seem.

Service

Very helpful

Service

Just the simple things, calls returned as promised, a call from the service department to advise my vehicle was ready for collection earlier than expected.

Service

Can’t fault it

Service

Great Service.

Service

Work was carried out efficiently

Service

Due to the disappointment mentioned above.

Service

Easy to drop off and collect

Service

Could not fault it.

Service

Very friendly no quibbling came to the house and took car away brought it back, washed and cleaned great service.

Service

Yet again hassle free experience, also a video report on the car explaining what has been done

Service

Disappointed that fault regarding steering was not resolved at first attempt by replacing the part.

Service

Excellent experience. Andrew arranged a replacement vehicle whilst my car was being repaired. He built a case with bmw that they should replace the engine after a premature failure of the timing chain. The new engine is running great.

Service

Excellent customer service - the team are so helpful. I don't take my car anywhere else!

Service

Having taken out a monthly plan to cover the first two services I was amazed that I had to pay a `top-up' to cover the initial service/oil change, other than that I've always been completely satisfied.

Service

There was an issue with the wrong type of tires being ordered and this meant the car took longer, to repair, than quoted.

Service

Friendly efficient staff and service carried out to my satisfaction.

Service

Polite, friendly, professional people with a very warm and strong customer service focus from start to finish. From the reception lady, to the service booking consultant all the way through to the mechanics, parts guys & valeting staff, just awesome

Service

Quiet a long wait for an appointment but well handled and they kept in touch.

Service

Great staff to deal with.

Sales

Excellent customer service given and was kept updated through the whole process.

Sales

Mainly as outlined in my earlier comments and because the whole process was seamless

Sales

From signing the order and being told that the vehicle was in the network and available there was a slightly protracted timescale in actually collecting the car.Ordered on the 13/01/2018 and collected on the 09/01/2019

Sales

Small dent in car on delivery but was rectified to my satisfaction

Sales

Would have given full marks, but my last new purchase had next to no fuel in tank

Sales

Love the driving experience

Sales

Thank you to Sam for showing me all the features. This was invaluable and not something I received the when I last purchased my car from Bowker.

Sales

Can't really fault it. Everything happened as it should. only minor quibble is that the chap who explained the controls seemed to be in a bit of a hurry ….. it was quite late.

Sales

Professional setup with a personal service. Good communication and most helpful staff especially Robert Dixon.

Sales

Thanks to Mark the new car sales executive the whole experince was a pleasure, he made us feel at ease and attended to our every need, made the collection of our new BMW a pleasurable experience. Thank you.

Sales

A few issues with early resignation

Sales

Excelled all my expectations facilitated by the wonderful Jodie Sutherland

Sales

Everything explained well.

Sales

Very good service, no issues

Sales

The handover was excellent. Better than Ive received with anyother new purchase. In particular from VW, Mercedes or Alfa Romeo.