All dealings with Bowker Blackburn are courtesy, efficient and competent.

No hassle booking, excellent ,collection service , knowing the service was carried out to a high standard.

Professional, courteous and friendly staff giving an excellent service to the customer

Very capable staff, from reception through service personnel to the final valet.

Hassle free.

Very helpful, Pleasant staff

Everything went well and courtesy car provided. Car very clean when picked up after service.

Since i bought my first BMW from Bowker Blackburn i have nothing other than great Customer Service

Personal service

Although my car required more time as some parts were not in stock I was quickly given a loan car instead of waiting to allow me to go home and return later in the day. Robert from servicing team was excellent

courteous professional and trustworthy a pleasure to deal with

My latest visit for an Mot and free 3 year check up was easy to arrange. The young lady who looked after my visit was helpful and explained everything very well.

Well mannered staff.

Reception was good, and excellent attention from Neil Parker at the service desk who kept me informed throughout the process.

Attention to detail was very good

Car was finished in time and nothing is too much trouble for the staff.

You can be confident on top class service.

Problem fixed

The staff are friendly, look like they care and work as a team.

Neil Parker the service advisor, professional but easy going chap to talk too

Kelby was extremely professional and helpful throughout the whole process of my recent visit.

Quick and easy, very easy to book in and deal with

Work carried out quickly and efficiently

Work completed was fine however quotation issue left a bitter taste in the experience.

Helpful & pleasant staff

Kept informed all through the service process very happy

The issue I had was very minor but caught my eye everytime I looked at the car, all the staff I dealt with understood and it was sorted without question.

Work was carried out as planned. Had the car back within two hours.

did what was required, kept me informed from start to finish

All the staff are genuinely helpful and show concern that you are aware of what is being done to your vehicle. The service manager, Mr Rose, is of the 'old school' taking care that you are completely satisfied.

Both my car and the rental car were sanitised

Very good service.

Service advisor was very professional and well mannered

Sales person superb

Melvin on the service desk always explains everything fully, very professional.

Excellent service

Completely satisfied. The whole experience from start to finish was very professional and friendly. I could not have asked for better.

checked everything on the car and advising what needed to be done, now and advised things to be done soon

Service completed quickly and efficiently,

Excellent

Fantastic service experience especially Neil Parker who makes the effort, gets things sorted.

Professional staff, kept up to date with progress of the work done, and car cleaned and ready to collect when they said it would be

I was looked after throughout the process , provided with a courtesy car. And kept informed throughout the day

Staff are great

Friendly and easy to deal with staff, Mark was superb from start to finish, sorting out the test drive to picking up my purchased X3, a pleasure to deal with

Informative all through the process

Everything from initial enquiry to handover was very efficient.

On time, flexible collection.

Efficient and professional service

Bimal Chohan, new car sales exec was excellent.

Staff very attentive. Sam knee product very well. Consistent contact.

The level of BMW customer care is second to none.Even during these difficult times we felt every effort had been made to ensure customer safety. However the staff still maintained their warm and friendly welcome and professional approach.

The experience of picking my car up was great. I was made to feel like the staff understood that this was a big, exciting day for me and they were just as excited as I was. They made it a fun, happy event whilst still keeping me informed.

nothing seemed to be a problem

Very helpful and friendly.

Kept me updated all time and no messing around and quick delivery

Bought several brand new cars from Blackburn BMW, used the same sales man each time, would definitely buy cars there again.