I was looked after throughout the process , provided with a courtesy car. And kept informed throughout the day

Staff are great

Good customer service, keeping me updated every day. I also like the video reports sent by text message.

Always happy with the service

Car ready before it was supposed to be and great communication with the service team

They did all that was required and more. Excellent

Five star says everything

Very friendly staff swift service

I particuarly like the communication and sending a video of my car. I was really happy with the price of replacing the tyre too.

Excellent service,polite staff, reliable and trustworthy

Pleasant staff on reception. Professional service . Work carried out to my satisfaction.

Procedures always carried out promptly and efficiently to the highest standards. Have been using this dealership since 1995 and always received outstanding customer service. Hence my continued custom.

the service staff are very customer focused and willing to ensure you are informed every step of the way

Nothing is too much trouble

I feel my car is looked after in the same way I look after it. It recently had an MOT, it came back sparkling, I was made up. Not just a quick wash, but someone has taken a lot of care, well done Bowkers.

All straight forward

As usual

Vault less service from dropping off the car to collecting the car

Very happpy with the outcome.

The service agent was very knowledgeable and gave me all the information I needed to know about future service requirements and my service plan

They always put the customer first and endeavour to solve any issues in a professional manner.

Lubrication service, while I waited took about 1 hour also cleaned car.

It was a very efficient process from start to finish.The appointment time was adhered to and we were sent a video of the inspection with clear explanations.Helful friendly staff had the social distancing and hygiene measures in place so we felt safe.

Did what was asked

Great service, friendly staff.

Excellent service. Polite and punctual. I would like to highlight the service afforded to me by Andrew Skinner in the Servicing Department. Andy is a credit to himself and an asset to Bowker BMW.

Simple and efficient process from booking to collection upon completion of work.

High quality work

Easy booking, polite service and good feedback.

friendly, professional, personal and efficient service

My pick up and drop off could not happen due to my son going back to work.I explain to Andy on the service desk and he arranged to have the car serviced while i waited.So its a big thank you to Andy and the technician who serviced the car.

The work was completed in a timely and most importantly, a safe manner.

The new replacement vehicle was delivered to me at home by the dealership sales manager who did everything to ensure our protection in the current difficult circumstances