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ABOUT THE CENTRE

Find out more about what we do and our team.

Meet the team

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Paul Bowker

Chief Executive

Chris Eccles

Managing Director

Stewart Rose

Service Manager

Andrew Holden

New Car Sales Executive

Bimal Chohan

New Car Sales Executive

Robert Dixon

New Car Sales Executive

Jodie Sutherland

New Car Sales Executive

Mark Holden

New Car Sales Manager

Paul Vincent

Used Car Sales Manager

Matt Hardman

Used Car Sales Executive

Lex Nikandrou

Used Car Sales Executive

Scott Taylor

Used Car Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service is always second to none because every time I visit the showroom the agents know exactly what I require and get it done for me as quick as they can.

Service

The Service Rep was rude and since my complaint I have heard nothing

Service

Fantastic service with a smile

Service

The team are fantastic, and good value for money. Big thank you to Melvin for going above and beyond, and waiting after hours for me to collect.

Service

I'm being honest!

Service

Excellent customer service.

Service

Every aspect of the process was explained in advance and any remedial necessities highlighted and timeframe requirements advised. All the staff really care about my vehicle and I am treated exceptionally well.

Service

Repaired the first fault ok but never checked for any other faults and one occurred that could have got me killed

Service

I was seen to as soon as I walked into the show room

Service

Great service.

Service

Everything done and carried out as requested without delay or problems

Service

Issues with Tracker from Trackstar, not Bowker Blackburn's fault, but affects the overall experience

Service

Oil service carried out ok but the car wash was poor. The lower part of the sills and bumpers were still dirty as well as parts of the wheels.

Service

Everything sorted out and a car provided whilst my car in.

Service

Repairs carried out in reasonable time whilst I waited

Service

Nothing to fault excellent

Service

Car was inn for a new front tyre.Not fitted correctly keeps losing Air have to pump up weekly

Service

Overall very happy with service experience, sometimes have to wait a while for an update re repairs etc but overall happy.

Service

Car was booked in date and time. Service was carried out while waited on site. Clear explanation of work to be carried out and procedure.

Service

Rob is so good

Service

It's always a pleasure dealing with Bowkers.

Service

Had to contact after purchase of vehicle on a few occasions always been given excellent customer service. Staff lovely to deal with.

Service

Car was returned spotless and in agreed time

Service

I think the service was very good but disagree that fuel additives and ad blue should be an extra charge on a premium vehicle with a service pack included

Service

Service ok , this was a service coupled with a recall you had asked for , because of this recall I was told you refused to pick up my car for the service, something you have done for the past 10 years , this was an inconvenience for me

Service

Very professional and friendly staff

Sales

Our salesman Rob Dixon did everything for us from assisting in 'designing' our new 3 series to replace the 5 series we were returning. We downsized without losing the level of specification we were used to, Rob sold us a car that suited us!

Sales

I kept my previous Bmw for over six years because I heard Bmw were realising a front wheel drive model ,on the test drive I had made my mind up to purchase as soon as I was on the road ,satisfied

Sales

Purely the salesman (Mark Heys)

Sales

With the exception of the wrong car being delivered Bowker always kept us informed

Sales

BMW Bowker at Blackburn have been brilliant, in particular the sales person, Jodie Sutherland