Can't fault the service

friendly staff let you know whats going on

All good but would like collect / deliver for servicing but with Covid understand why this is not offered.

As stated good standard staff.

They also gave me a courtesy car whilst my car was on recall

Very Friendly, Polite and Professional.

Very good service

The service desk agent was very polite and helpful. He treated me very well.

Friendly service, got to the bottom of the issue (it wasn't a problem with the car in the end!), and was very swift too.

Oil leak was repaired. Very happy with service

Arrived at designated time and car serviced and ready within 90 minute timeframe

Everyone was very friendly and worked to the best of their ability !

I was kept fully updated by phone and then a video from the Service Dept explaining the condition of my vehicle and why my front passenger tyre needed replacing. Also a replacement vehicle was arranged for me as repairs to my damaged light ran over.

Quality again

No negative aspects at all

I am completely satisfied with the service given.

Robert was fantastic kept in contact all the time

Pricing is competitive, minimal wait times, refreshment and environment is good

Picked car up when they said they would,and brought it back when they said they Would

Very good service

Perfect service

I had a very satisfied experience due to the friendly and helpful staff, speedy repair and my current cash flow worries being addressed by 'no interest monthly payments'.

Did exactly as required

helpful staff

Excellent service as always.Very helpful staff.

I got a very warm welcome on arrival, and the work and aftercare done on my car was great.

Good timescale and service explained thoroughly.

Just great service washing car after is certainly appreciated.

Attention to detail

No problems

Service carried out satisfactorily and within agreed time.

Good service. Thorough check of my vehicle I was kept informed of what was happening easy collection.

no issues

Good communication and efficient

car drives like new

Efficient service, plenty of staff on hand and everything as expected. Lovely clean car too!

Very good service and were able to collect and return my car to and from my home address.

Great Service

Great service, rang Wednesday, booked in for Thursday and repaired the same day with no hassle at all.

Again perfect service with the video messages and explanation just could have offered courtesy car ad I struggle without a car

I've dealt with Bowker Blackburn for around 5 years now since the purchase of my M2 from new in June 2016 and this service & MOT went well, all to time from arriving with good service and customer care.

Friendly, professional & excellent customer service.

Can't fault them on anything

Booked at short notice rang straight away when car was ready to be collected

I have been using Bowker for twenty years a fantastic team always helpful and and cost less than the so could independent specialist. They get my vote every time.

I cannot fault the guys at Blackburn, have always been extremely helpful. Have provided a courtesy car whenever I have needed one. Plus dropped off and collected when my business has not allowed me the time to visit them. Thank you !!

First rate staff and service as always.

Really happy with the customer service that I received from Bowker Blackburn. Received excellent customer care and service from Jessica in the service department. Thank you

Bowker kept me up to date with the diagnosis and the procurement of the spare part. They organised a hire car and had the part fitted as soon as it arrived and had my car back to full health

Service completed in a timely manner. Receptionist & service department polite and helpful.

Friendly and helpful staff

Nothing is too much trouble and very knowledgeable

Summer wheels replaced, vehicle nicely washed and returned in immaculate condition.

Slick service

Again no issues. Excellent real time info - impressive. Good comms too.

Always get great service from Bowker

Very friendly and professional service.

Fantastic to deal with every time, friendly staff make the difference

No fuss, no drama, everything clearly explained.

Always good service ,especially the bodyshop.

Work that needed doing after service a video recording was sent to us so we could see

Done quickly,to price and a clean car

Really appreciated the efficient and friendly collection and delivery service.

Staff were professional and friendly Timings were as described

A good customer experience

Extremely satisfied, even with covid restrictions.

Our sales advisor was excellent throughout. Communication on the arrival etc was helpful

Dealt with Bimal before and he is excellent at his job

This is the third X3 I have bought from Bowker Blackburn. The same saleman has dealt with me on each occasion, even though his position within the company has changed. He knows what I'm looking for and what I need in the way of price for the vehicle.

We could not be happier with the whole process from beginning to end. The personnel and the products involved left nothing to be desired, hands down the best vehicle purchase experience we have had in over 40 years of motoring

Everything was done as promised in the time frame. Very efficient and hassle free. Excellent explanation of the process and kept up dated when needed.