OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
199 ratings and 102 comments received in the last 90 days.
03 August 2025
Was kept informed on updates on a daily basis. Rob Dixon did his best to get everything done as fast as he could so that we could get our new card sooner rather than later. Thanks you
08 July 2025
Very good on purchase day very good on collection day , updates between march and July not so good, traded my car in paid the difference outright but got no paperwork to say bought car and no receipt for balance.
04 July 2025
Very happy, we were early for our pick up and even though Damian was running late because of his previous handover he was still very attentive and sorry for keeping us waiting
01 July 2025
Everything was done and ready for me to just enjoy my new car
24 June 2025
We have changed dealers from Williams to Bowker and bought 2 brand new cars in the last 12 months. From initial discussions through to ordering and collection the experience has been nothing short of fantastic from the entire team.
16 June 2025
Friendly service from start to finish.
23 August 2025
Everything sorted asap
19 August 2025
Efficient, punctual and well organised. Kept fully informed of progress of the work
19 August 2025
I feel they did not take my issue seriously. Could not find a problem and told me if it carries on then bring it back, which is unacceptable as what resolution would be given to me that they couldn't give me at this time. Wont use Bowker again
17 August 2025
Friendly staff Didnt feel ripped off.
17 August 2025
Report given about findings during service
17 August 2025
The car was washed but not dried. Spoiled an otherwise excellent experience. It takes minutes to dry. Shame.
16 August 2025
From start to finish, top service.
14 August 2025
Very professional service
13 August 2025
Everything was complete as requested and promised.
13 August 2025
Always welcoming and helpful
21 August 2025
This is the second car in succession i have bought from the salesman Mark, he is knowledgeable friendly and not pushy.Olivia too was patient and very helpful ta handover. Both a credit to the business