OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
198 ratings and 109 comments received in the last 90 days.
24 June 2025
We have changed dealers from Williams to Bowker and bought 2 brand new cars in the last 12 months. From initial discussions through to ordering and collection the experience has been nothing short of fantastic from the entire team.
16 June 2025
Friendly service from start to finish.
11 May 2025
Very pleases with the experience and assistance provided
24 April 2025
Great service, this is my third car from Rob and Seb.
24 April 2025
All staff were great. Welcoming and friendly. Couldn't do enough to help. Particularly Craig Stevenson, Seb Gwizdek and Damian Gosciewicz
16 April 2025
Computer systems down.
03 July 2025
Detail included in answer 1
02 July 2025
Always efficient and professional
02 July 2025
As above
02 July 2025
Parts are expensive
26 June 2025
Andy Skinner in service, as always goes that extra mile.
23 June 2025
Excellent service from all the team - especially Kieran
23 June 2025
The service was free as part of our deal ?? Your well informed during the service It was an easy drop off and pick up
23 June 2025
All I needed as above
23 June 2025
very easy to sort out
22 June 2025
Was disappointed to find that my car hadn't been cleaned ( this to me is as important as having it repaired) I got in touch later as I had collected it after 5 pm and brought it back to be cleaned . Happy !!
01 July 2025
Everything was done and ready for me to just enjoy my new car