OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
273 ratings and 117 comments received in the last 90 days.
16 July 2024
Good honest sales executive ( Damian Gosciewicz ) explaining new model about to be be released and the new X1. Also a big thanks to BMW product genius ( Olivia Holmes ) for explaining the car systems and apps in an easy to understand way.
13 July 2024
I've dealt with Bowker Blackburn for over 30 years they have been excellent and I wouldn't go anywhere else
12 July 2024
Good choice of cars the man that help me was very good at his good
07 July 2024
I was very satisfied with my experience at the BMW Centre during the purchase and delivery of my new car. The handover was great, and the staff were professional and helpful. While a few aspects could have been explained in more detail.
03 July 2024
I was made to feel at ease during the purchase and delivery of the car and this was down to Robert who made the whole experience very pleasurable. Collecting the car I was introduced to Olivia who showed me the workings of the car.
02 July 2024
Easy, quick transaction which is just what I was wanting
02 July 2024
The whole experience as been positive except for 1 minor glitch that was resolved very quickly and satisfactorily
20 July 2024
Unhappy about the way the car was returned to me.
18 July 2024
Everything was perfect.
17 July 2024
Friendly staff and waiting area clean, tidy and refreshments provided.
17 July 2024
Staff are always lovely and helpful. An issue was raised and dealt with there and then.
17 July 2024
Always happy with them. Customer support and services is top. Few guys in there are very helpful. They go above and beyond
17 July 2024
The staff at Bmw Bowker are great, they provide an excellent service.
17 July 2024
Friendly, attentive, helpful service over very many years
15 July 2024
Good quick service and kept me updated at all times
15 July 2024
Would have been 5 stars but the technicians declined to repair a puncture which was simply and easily repaired at my local tyre supplier. I was asked to buy a new tyre despite my tyre being almost new and undamaged apart from the tread puncture.
13 July 2024
A better price for loyal customers would be great.
20 July 2024
I was kept up to date about the delivery of my car and didn't have any issues with the purchase.